Just a short and sweet one here, so we’re on the same page!

I understand things can happen, and I approach all call changes with empathy and care.

My calls are non-refundable so when you book through Calendly, you won’t receive your call fee back. If something does come up, I will try and do everything I can to help.

Otherwise, I ask for:

• Five working days notice to cancel or change your call time. When we get within a week of our meeting, chances are I’ve already started prepping for our call (as I take at least 45 minutes to plan every call, I often pull things together the week of our chat)

• If the call is cancelled within five working days, there’ll be a 50% charge (of the booked call cost) to settle. For no-shows, there will be a 100% call cost.

• If we’re able to change the time to another slot that week - depending on yours and my schedule, they’ll be no charges. This can’t be guaranteed as some weeks I’m fully booked, but I do always try my absolute best to make it work.

It’s difficult running a small business. With this cancellation policy, I’ve built a process which feels fair on both sides so I’m able to support you through anything that might come your way, but you’re also respecting my time too.

I greatly appreciate your support and if you have any questions, please do reach out anytime.